Lend Me Your Ears
Effective listening is a powerful interpersonal force for good. Don’t dribble away the force with bad listening habits.
Read MoreWillpower to the People (Part One)
Many of us sense that it is harder than ever to prevent our quick-draw tongues from issuing thoughtless rebuttals, or to stop our rapid-fire fingers from typing or texting impulsive messages. These hunches are valid—it is getting harder to stifle our self-defeating communication urges. Here’s why.
Read MoreQuick, Cheap, and Easy is not Enough
Jim interrupts a meaningful moment with his kids to respond to a trivial text message; Sarah hits reply all on a sensitive email message, upsetting dozens of colleagues; Bill’s phone vibrates throughout his anniversary dinner, causing him to lose his train of thought (he was saying something about love, happiness, something…); and Lynn can’t adequately focus on her boss’s instructions because new messages keep chiming in on her computer.
These distortions are symptoms of a major underlying problem…
Read MoreHappy New Year
In 2012, a new blog entry will appear every Monday morning at 8:00 a.m. (central time zone) to give you some communication tools, tips, or ideas to start your week. In this first entry, we cover the three pieces of enduring good news about human communication. Here’s to a wonderful 2012. Happy New Year.
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